Help main menu

We expect your shopping experience with us to be second to none, we try hard to make your time with us uncomplicated and enjoyable. That's exactly why we have built this question and answer area.

The help area is of course available 24 hours a day and does not require regular tea breaks, make it your first point of reference should you have any queries.

Below are the most commonly asked questions.
When will my order be delivered?
I need to return an item
I have a received an item I did not order
How do I place an order?
I need to exchange an item
I need an invoice

About Euroffice How do I start using Euroffice? Price promise Our awards Do different customers pay different prices? Who works at Euroffice? ... more	Placing Orders I need a copy of my order confirmation How do I view an order? Paper invoice Placing an order? Amending an order? ... more
Returns Items missing from order I have received an item I did not order Received a faulty item Received a damaged item I have a product I do not require ... more	Payments Pay by credit card Pay off my account Pay by cheque Paper invoice Our VAT number ... more
Security Is my payment secure? Our privacy policy Unauthorised credit card use? Account security Card Security Information ... more	My Account Open a business account Change delivery address What is a buiness account? E-mail offers Online remittance advice ... more
Dispatch & Delivery Delivery charges Exchange items Change delivery address Track order I have received an item I did not order ... more	Products Sample requests Product misspellings Do prices include VAT? Price promise ... more
Shopping Tools Login My shopping lists My printers Add Search Bar ... more	Contact Us Request a catalogue E-mail us ... more
Policies Charity requests VAT exclusions E-mail offers ... more	Terms and Conditions Contract formation Communication Weekly competition Your information Rewards scheme ... more